Get a conversation

curl "https://app.pozyskajpacjenta.pl/api/v1/conversations/Vb3nQ8sLk2PzX5wRt9YcE" \
  -H "Authorization: Bearer $PP_API_KEY"

import { PozyskajPacjentaClient } from "@pozyskajpacjenta/sdk";

const client = new PozyskajPacjentaClient({
  apiKey: process.env.PP_API_KEY ?? "",
  baseUrl: "https://app.pozyskajpacjenta.pl",
});

const { conversation, channels, templates } = await client.getConversation(
  "Vb3nQ8sLk2PzX5wRt9YcE",
);

<?php
$response = wp_remote_get(
    'https://app.pozyskajpacjenta.pl/api/v1/conversations/Vb3nQ8sLk2PzX5wRt9YcE',
    array(
        'headers' => array( 'Authorization' => 'Bearer ' . getenv( 'PP_API_KEY' ) ),
        'timeout' => 10,
    )
);
if ( is_wp_error( $response ) ) {
    error_log( $response->get_error_message() );
    return;
}
$status = wp_remote_retrieve_response_code( $response );
$data   = json_decode( wp_remote_retrieve_body( $response ), true );

A conversation: SMS available, e-mail opted out (templates trimmed to two)

{
  "conversation": {
    "id": "Vb3nQ8sLk2PzX5wRt9YcE",
    "status": "open",
    "lead": {
      "id": "rS2bIhedVSStSQLc7DL_T",
      "name": "Anna Kowalska",
      "phone": "+48 600 100 200",
      "email": "anna.kowalska@example.com",
      "message": "Proszę o kontakt w sprawie higienizacji.",
      "source": "form",
      "stage": "scheduled",
      "locationId": "loc_wieliczka",
      "createdAt": "2026-10-12T07:41:09.000Z"
    },
    "lastChannel": "sms",
    "lastMessageAt": "2026-10-12T08:02:44.000Z",
    "lastInboundAt": "2026-10-12T08:02:44.000Z",
    "unreadCount": 1,
    "createdAt": "2026-10-12T07:52:10.000Z",
    "updatedAt": "2026-10-12T08:02:44.000Z"
  },
  "channels": [
    {
      "channel": "email",
      "available": false,
      "reason": "opted_out"
    },
    {
      "channel": "sms",
      "available": true,
      "reason": null
    },
    {
      "channel": "whatsapp",
      "available": false,
      "reason": "wa_window_closed"
    },
    {
      "channel": "instagram",
      "available": false,
      "reason": "ig_not_configured"
    },
    {
      "channel": "chat",
      "available": false,
      "reason": "chat_not_started"
    }
  ],
  "templates": [
    {
      "id": "nHv4l_ALArlouEEfxHLOO",
      "name": "Rezerwacja online",
      "text": "Dzień dobry Anna, wolne terminy i rezerwacja online: https://wzorcowa.pozyskajpacjenta.pl Klinika Wzorcowa",
      "channels": null
    },
    {
      "id": "Olz1kaJ9PjjlsZXlBtly3",
      "name": "Jak do nas trafić",
      "text": "Zapraszamy: ul. Przykładowa 12, 00-950 Warszawa. W razie pytań prosimy dzwonić: +48 22 100 20 30. Klinika Wzorcowa",
      "channels": null
    }
  ],
  "identities": [
    {
      "channel": "sms",
      "address": "+48600100200",
      "primary": true,
      "verified": true,
      "optedOut": false,
      "replyDefault": false,
      "lastInboundAt": "2026-10-10T16:20:05.000Z"
    },
    {
      "channel": "sms",
      "address": "+48501300400",
      "primary": false,
      "verified": true,
      "optedOut": false,
      "replyDefault": true,
      "lastInboundAt": "2026-10-12T08:02:44.000Z"
    },
    {
      "channel": "whatsapp",
      "address": "+48600100200",
      "primary": true,
      "verified": true,
      "optedOut": false,
      "replyDefault": true,
      "lastInboundAt": null
    },
    {
      "channel": "whatsapp",
      "address": "+48501300400",
      "primary": false,
      "verified": true,
      "optedOut": false,
      "replyDefault": false,
      "lastInboundAt": null
    },
    {
      "channel": "email",
      "address": "anna.kowalska@example.com",
      "primary": true,
      "verified": false,
      "optedOut": false,
      "replyDefault": true,
      "lastInboundAt": null
    }
  ],
  "mergedEnquiries": [
    {
      "leadId": "Qm7tYd2wPx9LkR4sNc8Ze",
      "text": "Czy higienizację można zrobić w sobotę?",
      "source": "chat",
      "channel": null,
      "createdAt": "2026-10-11T18:12:30.000Z"
    }
  ]
}